MGM Resorts International response to bad press

May be you have hear, seen, or read a review of Aria at City Center. With many of them being negative or not as good as we would have thought you have to wonder what MGM and Murren are doing to fix the problem. Lets start with my review, the casino was too dark, and there really wasn’t anything to do there. Because of all the bad reviews similar to mine MGM has started reading what there customers are saying and trying to adapt there resort to fit as many lifestyles and expectations as possible. So what is there solution you ask? A call center, where you can call and complain as much as you want and hope for some change. In my opinion this is the down side of the peak of MGM. Most of there really good properties were made by other people, Wynn, or Mandalay resorts. City Center has had many problems and with Revenue down I don’t know how they will recover from this. I believe that Las Vegas being owned by one or two companies is a thing of the past, look for liquidation of resorts in the coming years. I would like to see Wynn take back Bellagio or Mirage and take them back to the days when they first opened.

My origional review can be found here

Las Vegas Sun artical can be found here

MGM Resorts International page can be found here

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